UPCOMING BOOKS
More practical books are on the way. From franchise ownership and frontline management to leadership and business operations, each title is built around real problems and usable solutions.
After You Buy the Franchise:
Book 3 of 4
A practical field guide for handling the people problems, customer issues, staffing headaches, and daily operational fires that can consume a franchise owner’s time.
After You Buy the Franchise:
Book 4 of 4
A guide to building a franchise that can grow, become sellable, or operate without requiring the owner to personally manage every problem every day.
Frontline Manager Field Guides
Congratulations, You’re the Manager—Now What?
A straightforward field guide for newly promoted managers learning how to lead former peers, set expectations, enforce standards, and take control of a team without pretending they already know everything.
Frontline Manager Field Guides
Stop Avoiding the Conversation
A practical guide to the difficult conversations managers routinely postpone—poor performance, attitude, attendance, accountability, conflict, and other problems that only get worse when ignored.
